Frequently Asked Questions


Do participants need to create an account to register in programs?

One account per family. Minor children and dependents can be registered under the account of their parent/guardian.

I already have a membership at another community center which uses Apparatus, do I need to create a new account?

Yes - each community center maintains its own user database, so you will need a separate account to log on and register for programs at each center. Please use a unique email address for each account.

Which credit cards are accepted?

VISA and Mastercard.

Is this system secure? Are my registrant's credit card information safe?

YES. This system is secured with 256 bit encryption. All payments are processed using this encryption through a secure server (you can see the lock symbol in your browser and we will have a verification badge on the final payment screen )

The system does NOT see OR store your credit card information - only your web merchant account, PayPal Website Payments Pro, handles your credit card information and even they only store it temporarily.